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Track Your Order

After 1 – 6 business days of production, depending on each product type, you will receive a confirmation email with a tracking link so that you can follow your order all the way home!

We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment.

  • Shipping carrier: USPS, DHL, Local Post…
  • Please allow 5 - 7 days for the carrier to scan your package into their system.
    • If it is over your estimated arrival date, please contact us.
    • Didn't get the email with tracking number? Please contact us here: support@familypanda.co or click the Support button in the lower right corner.
Estimated Transit Time:
Product
Processing Time
Domestic Delivery
International Delivery
Standard Shipping Express Shipping (excluding Sunday)
2D Apparel 2 - 4 business days 5 - 7 business days 3 - 4 days 5 - 10 business days
Mug 1 - 3 business days 5 - 6 business days 3 - 4 days 5 - 10 business days
Fleece Blanket 1 - 3 business days 5 - 7 business days 3 - 4 days 5 - 10 business days
Canvas 4 - 5 business days 5 - 7 business days 3 - 4 days 5 - 10 business days
Poster 2 - 5 business days 5 - 7 business days 3 - 4 days 5 - 10 business days
Pillow 5 - 6 business days 5 - 7 business days 3 - 4 days 5 - 10 business days
Baby Bodysuit 3 - 4 business days 4 - 6 business days 3 - 4 days 5 - 10 business days
Ceramic Ornament 3 business days 4 - 7 business days 3 - 4 days 1 - 4 weeks
Necklace 2 - 5 business days 4 - 5 business days Unavailable 5 - 10 business days
Acrylic, MDF Ornament 3 business days 8 - 11 business days Unavailable 3 - 4 weeks